Shipping Information

Production times

In general, most orders are produced within 2 to 5 business days after the order is placed.

Why is my order taking longer than expected?

Occasionally, order fulfillment may take longer than initially expected. This can be due to one of the following reasons:
– The garment is out of stock.
– The product did not pass post-production quality control and needs to be reprinted to ensure a high-quality standard.
– The order contains 12 or more items.

However, if your order has not been updated or shipped within 7 business days, please contact our Support Team for a status update.

What is AI quality control?

Perzino’s artificial intelligence quality control is an automated system that uses the latest image recognition and artificial intelligence technology to scan a product in production and assess its quality.

How are products packaged?

– Clothing: Polyethylene mail bags, paper envelopes, and high-quality cardboard boxes in a variety of sizes (for larger orders).
– Accessories: Jewelry typically comes in customized boxes chosen according to the style and type of jewelry. To ensure protection during shipping, plastic grip seal bags or small cardboard boxes are used, which help prevent damage and ensure that the pieces arrive in perfect condition to the customer.

Shipping time and cost